BARISTA

Baristas really are the face of Starbucks. They are an important part of our customers' day, and experts in handcrafting deliciously perfect beverages. Connecting and creating the moments that make a difference in each person's day

• Greets customers and takes food order; provides information about products and looks for opportunity to 'up-sell' products
• Prepares all drink orders to Starbucks and company standards
• Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
• Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
• Cleans and stocks customer area
• Follows company and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Requires the ability to learn and maintain knowledge of Starbuck's products and procedures
• Some cash handling and customer service experience preferred